Originally Posted by
LTN Phobia
I do think that BA needs to put in place a mechanism to try to take the money instead of op-upping people when they need to move someone up. They are missing out on revenues here, as I am very frequently willing to part with the money, especially to escape the crowded cabin.
There is still no evidence that the other passenger was op-up'd and BA does have mechanisms in place to get extra revenue. We should not assume that just because BA refused to take
Poxball's money that they are losing out. Revenue management is not as simple as that and if we get to the point where people expect to at-airport upgrades, then I'd say BA are the ones that would be losing out.