Just a challenge Diamond on an award stay. According to the front desk a bit of a fruit is the normal treatment for Diamonds in all European hotels, and the two tiny bits of Toblerone are a special.

I normally stay at non-chain or Hilton hotels in Europe so don't have a comparism, but the few times I didn't take the points in the US I got something much better.

A bottel of Wine is only reserved to Platinums with the each 3rd stay voucher according to the frontdesk..