4/24 UA869 SFO-HKG, B Fare.
Was offered UG on website at booking for $99.
Accepted.

4/28 UA862 HKG-SFO, B Fare.
Noticed PN availability when checking website a few days after booking. Called UA and asked for chance to pay for UG. Was told that buy up could not be offered over the phone, web only. Spoke to supervisor and was surprised to be offered UG for $0.
Accepted


WIL/R