I just returned from some travel this week and am pleased that several members of the tech staff here have been monitoring your concerns and have actually been working on a solution. They presented me yesterday with their ideas and we have launched on them. I am lead to believe it won't be too long before we have a fix on this. My only regrets are that in the future, you won't be able to casually enter the live chat, you'll have to register your password. It won't be as easy, but at least you'll know who you are because the regsitration feeds back into the FT database. Hold on, we're coming......besides, it's no fun to talk to myself......

[This message has been edited by Randy Petersen (edited 05-19-2000).]