Originally Posted by
scienm
What do you think about it?
Do not stay IC Shanghai EXPO. If you are a Royal Ambassador and consume mini-bar 'above average', they will notify to IHG that you violated sth and consumed too much.
I'd write them back, thanking them for bringing this to your attention. Ask them to send you the guidelines around mini-bar utilization...so that you can be sure to stay within an appropriate standard deviation. Also, promise them that if they continue to send you harassing emails making such claims, that you will happily take your business elsewhere. Then, thank them again for their concern and monitoring of your mini-bar consumption.