Originally Posted by scienm

I stayed IC Shanghai EXPO last week and I've got an email from Ambassador Services today.

'the hotel has notified us that there was an above average consumption from the mini-bar during your stay, and we would like to bring this to your attention. The mini bar privilege is meant for your personal consumption in your guest room and only during your stay, it is not to be used for entertainment purposes.'

I stayed 2 nights with my friend(me and 1 person) and I consumed 2 champaign, 1 red wine, 2 beer, Whiskys, Some sodas for my entire stay. I consumed within the limit of standard minibar.
It was my personal consumption, in my guest room and only during my stay of course.

Did I something wrong? I'm so upset about this situation.
Complimentary Minibar is one of the most important privilege being Royal Ambassador and that's why I stay with IHG more than 60 nights.
And now they are saying I consumed 'above average' so I have to be cautious.
I've been a royal ambassador for 2 years but I've never got an email like this.

What do you think about it?

Do not stay IC Shanghai EXPO. If you are a Royal Ambassador and consume mini-bar 'above average', they will notify to IHG that you violated sth and consumed too much.