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Thread: A "cut and paste" reply from United Customer Service to my email
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Old Mar 15, 2012 | 5:43 pm
  #10  
danM
20 Countries Visited500k20 Years on Site
 
Join Date: Nov 2000
Location: Berkeley, CA
Programs: UA Gold, peon everywhere else
Posts: 989
Originally Posted by Kurt
Even the grammar is bad:

"Our reservationist IS still trying to get adjusted on our new system and IS trying their best to answer each call as soon as possible."
Actually, if it's not a typo, it would explain a lot about those hold times...
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