Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Beautiful! However, there's another situation that may affect some, viz, when two people w/ status are on the same PNR(Confirmation No.) & want to be upgraded. In our instance, the two of us (Mr/Ms BH) are both 1K & have the appropriate number of SWU/GPUs in our individual accounts. In the PMUA days, a call to the 1K desk sufficed, just take the instruments from each account, ta da! For an international flight booked just recently, pretty much followed the upgradeable booking protocol outlined above, but found no upgrade button when all was done. But in any case, had to call the 1K desk (whatever it is now) to apply the instruments (Grease Monkey script showed that there were R's available). After minimal hold time, explained to the agent what I wanted to do. Apparently not so simple: needed PINs for each account, then a lot of clicking in the background plus several hold times trying to ignore the over-&-over commercials (I was on speaker phone & doing my own work, so not too much time wasted). Eventually (maybe a half hour total) it was done. BUT the confirmation had to be split in two in order access the GPUs individually. So now we have 2 "PNR"s, but are seated together in C. I'll chalk this up to system unfamiliarity of both me & agent. Surely there has to be a better way to do this; shudder at the thought of having to go thru all of this for future bookings.