Originally Posted by
holtju2
Protected? This is NOT for the protection of the card holder. It is rather to curtail potential losses of American Express/merchant/card issuer.
But, as others have pointed out, this has nothing to do with the Hilton and the title is misleading.
You are being protected as well. I would want to know if my credit card was being used fraduantely, and if the Am Ex card was comprimised, there is a good possiblity other cards were comprimised as well and/or your idenity was stolen.
While it can waste a little bit of my time, I would appreciate the call. I also appreciate it when a clerk asks to see photo ID when I use a credit card.