FlyerTalk Forums - View Single Post - Platinum refused Lounge Entry
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Old Mar 14, 2012 | 11:27 am
  #8  
markzz2
All eyes on you!
15 Years on Site
 
Join Date: Mar 2009
Location: London UK
Programs: BA Gold/Marriott Titanium Lifetime/UA/JetBlue
Posts: 628
Sorted!

Thanks nacho for the advice. I called the US Guest Services and they confirmed that whatever the rate or how its paid I am as Platinum entitled to lounge access.

Within minutes the Hotel front desk Manager called and advised me the access key was waiting at the front desk.

I have to say the lady at Guest services was amazing!

Faith restored in Marriott....... YES, now if we could just get those lounges open at weekends!
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