Dear BA Stationery Department...

Could you maybe supply your crew with plain or branded pens?

On board today I was asked to complete (yet another) customer satisfaction questionnaire. I was given an Etihad branded pen to complete it with!

I mean COME ON - that's just daft surely?

While we're on the subject... maybe you still supply pens in the WT+ utility kit? It would be really handy to have one in CW & F kit too.

Thank you.

Penless of Worcs.