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Thread: United/Continental post-Mar 3 merger: upgrades and co-pays
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Old Mar 14, 2012, 3:07 am
  #52  
TWAB747nomore
 
Join Date: Nov 2009
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Originally Posted by PeaSouper
I'm currently in possibly the worst situation - I paid miles + money for a BusinessFirst Upgrade before the merger, and that upgrade didn't clear. Now the system has migrated over, and no one can figure out how to get me either my miles or my money back.

Over the last month I've called the MileagePlus service center twice, e-mailed once (no one got back to me on the e-mail), but I'm still out $550 and 20,000 miles.
That sounds horrific, another one of the horror stories coming out of the new UAL
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