Flight/Origin-Destination: AC222 YVR-YYC
Date: 11-Mar-2012
Cabin: Y
Status: AC E

Pre departure
Was check in quick and efficient? Lost boarding pass, so had to check in again; went quickly.
Did you use priority security (if eligible) and if so, was it quick and efficient? Not offered.
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Ok, but not up to Asian / European *G lounges.
Was priority boarding offered (if applicable to your status) and efficient? Yes, very quick.
If there was a delay, did the gate agent provide timely updates? No delay on boarding.

Onboard - Y cabin:
Were the crew professional & well groomed? Yes.
If there was a delay, were you provided with timely updates? No noticeable delay.
Was the IFE activated on the ground? Yes
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? N/A
How was the quality of the meal/Onboard cafe? N/A
Did the cabin crew offer water regularly throughout the flight? Only time for one drink.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Took a longish time, especially with a priority tag.

Overall experience/any other comments
Apart from luggage claim, no real issues - standard short-hop flight.