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Old Mar 12, 2012 | 2:29 pm
  #468  
The Blue-Eyed Sheikh
 
Join Date: Jun 2011
Location: YYC; would like to return to living in SIN (or PER)
Programs: SQ KF, QFF
Posts: 287
Flight/Origin-Destination: AC008 HKG-YVR
Date: 11-Mar-2012
Cabin: Y
Status: AC E

Pre departure
Was check in quick and efficient? N/A, checked in in SIN.
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? N/A, used the TG lounge in HKG; IMO, the SQ lounge in HKG is preferable, but this was closer.
Was priority boarding offered (if applicable to your status) and efficient? Yes, however somehow AC*G was not printed on my boarding pass, so had to dig out card.
If there was a delay, did the gate agent provide timely updates? No real delay.

Onboard - Y cabin:
Were the crew professional & well groomed? Sure.
If there was a delay, were you provided with timely updates? No noticeable delay after boarding.
Was the IFE activated on the ground? Yes
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? Not sure, had a nap before service.
How was the quality of the meal/Onboard cafe? Edible, but nothing beyond that.
Did the cabin crew offer water regularly throughout the flight? Yes.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Third off the carousel.

Overall experience/any other comments
Was unable to get on the upgrade waitlist (will be the subject of a rant elsewhere). Y almost completely full. Again, suffers in comparison to SQ Y (flown immediately beforehand) - soft product, even in Y, far superior on SQ.
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