Originally Posted by
mke9499
He's been making the media rounds, since the beginning of the month.
"About 40 percent of our customers book through our online website," he said. "If we could get that to 60 percent, that could mean $15 (million) to $20 million."
A fully functional website might help him achieve his goal.
Of the three trips I booked in the last few days, two did not require a call to customer service to complete the booking. As we all know, these problems date back some time.