My DL 107 FRA-JFK on Feb 19 was cancelled when metal was diverted to DUB due to a broken transponder. I was rebooked through DTW and lost my EC exit row seat on DL 107 and placed in a coach aisle seat. I hate the aisle and can't possibly fly in a regular coach seat so I made my displeasure known to multiple GA. Finally, the ground customer service supervisor got me in the bulkead middle seat but blocked the rest of the row for me so I could sleep. This was great customer service- so I wrote Delta to praise his work. Got 9500 miles for my comments. Wrote again asking when I could expect the 40 dollar refund of the unused EC seat and got another 10K miles.
These two bonus exceeded miles flown and 100% GM bonus. Thanks Delta.