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Old Mar 9, 2012 | 8:54 pm
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RoaminRoman
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Join Date: Apr 2008
Location: Denver, CO
Programs: UA 1K
Posts: 273
Delayed flight cancellation

My flight from FCO to EWR on 3/8 was delayed by a little over 4 hours. I received a compensation offer by e-mail with three choices: 10,000 miles, $250 e-cert (good only on domestic flights) or 10% off a future ticket. My understanding is passengers whose flights from the EU are delayed over four hours are due €600 in compensation. Am I reading the regulations incorrectly?

Here is United's stated policy: http://pss.united.com/web/en-US/cont...v.20120303.pdf

Here's the Wikipedia article: http://en.wikipedia.org/wiki/Regulation_261/2004

Last edited by RoaminRoman; Mar 11, 2012 at 4:35 am
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