Originally Posted by
SacTownGuy
If a high level employee said they can be used I am confident someone there will honor it. T&C's don't matter in that case because the hotel will want to do right by this guy. It's not worth a hassle over a couple bucks. They will work it out I am sure.
well I'll fill in a few additional details - OP has been taken care of...the manager the OP spoke with is currently on taskforce at another location and not on property but the OP was able to speak with the Director of Finance who was able to assist and resolve the issue to the OP's satisfaction