FlyerTalk Forums - View Single Post - Help: Made the terrible mistake of booking the wrong station using Eurostar

Mar 8, 2012 | 11:34 am

#10

JDiver

Moderator: American AAdvantage

Join Date: May 2000

Location: NorCal - SMF area

Programs: AA LT EXP; HH LT Diamond, Maître-plongeur des Muccis

Posts: 62,948

I believe both Eurostar and SNCF both had Sabre ELVA (American Airlines and later Sabre Holdings, beginning 1994,) design their RESARAIL 2000 system, so you can get a pretty good idea why they have the range of charges and fares. The pricing is as discriminatory as any airline's - you pay the least for highly restricted, nonrefundable fares, the most - sometimes four times more - for changeable, refundable tickets usable at higher demand / peak days and hours.

I am glad to hear they did the right thing and allowed you to recoup your nonrefundable error fare.

Quote:

Originally Posted by Bacopa

Thanks everyone. I contacted eurostar, and they were gracious enough to refund my ticket even though the ticket was nonrefundable/exchangeable. I did, however, have to pay the current market price for the correct round-trip ticket. I think it's fair based on their (perhaps optimal) discriminatory-pricing scheme.

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