Need urgent help with gift cheques
At a resort property checking out today. Spoke to FD manager two months ago who confirmed I could use them on a AAA rate. Dropped off $1500 last night to apply towards room rate and food. Found out at 7am this morning that no, you can't use them. I said call the FD manager (now temp assigned to another property, I know where he is). Current FD manager saying they won't get reimbursed and that I know people have used them at other properties on special rates. So, will the property get reimbursed if they ultimately allow this? FD manager is going to call the support number for the cheques, but they don't open for another hour and 20 minutes.
thanks!!!
ETA: I understand what the cheques say, but based on FT reports and confirmation by FD manager I took a chance.
Last edited by njcommodore; Mar 8, 2012 at 5:45 am