<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Fly Boy:
AC's attitude in such circumstances sickens me. They are devoid of compassion or any sense of moral responsibility. I would not rely on them if you have a choice.</font>
I have been know to make very critical statements about AC.
Here I draw the line...
In the past two years, I have had four family deaths. AC has been outstanding in all four. I have nothing but praise for the compassion extended to me in those trying circumstances. I especially remember booking a flight to YYB within the hour after my father's death. I was sobbing on the phone and trying to make a reservation. The agent took me by the figurative hand and led me through the process. I still remember her caring.
Flyboy: I am sorry that you encountered a hard hearted agent. I have never encountered this with AC.