Just gave up after TWO HOURS on hold.
I just hung up on UA reservations after being placed on hold for two hours. Not "it seemed like two hours"........ literally TWO HOURS on hold by the call timer on my cell phone and still my call was unanswered. I never was able to fix my reservation. I set 2 hours as the limit of my patience, hung up on UA, called my credit card company and disputed the $537.89 UA charge on my credit card as undelivered goods and called AA and rebooked. Damn the miles. MONUMENTAL FAIL!!! of the highest order.
I DARE UA to fight my credit card dispute. I'm riled, itching for a fight.