Originally Posted by
Happy
I know back in November I have been able to flip back and forth on seat selection up till the day before departure.
This system upgrade is a major fiasco yet CX seems to burry its head in the sands. The counter agent said they lost so much ability to do their work yet nobody in the management seems to care.
Even before the PSS migration, the "update" bottom would not be there the day before departure. At T-48, the "update" bottom is replaced by the "OLCI" buttom which link you to OLCI in case you want to change seat, not in MMB.