Originally Posted by
Bonehead
Here's my current take. I am in the position of having flown CO almost exclusively for 10 years as a Plat and then UA almost exclusively for the last 1.5 years (most of that time as a 1K).
Absolutely agree with your take on this.
The problem isn't in my opinion the PCU process, it's the selling of the TOD upgrades prior to making sure all elites were being upgraded.