Originally Posted by
BahrainLad
Same here. Just booked SIN-HKG-PEK-HKG-SIN and can't reserve any seats on any sectors - the 'Update' button is missing.
And calling CX Singapore results in "Sorry we're really busy, call back later <click>" automated message.
Poor.

In what booking class? Could be that they are now clever enough to remove access if the the passenger isn't eligible...