Originally Posted by yyz_atc_qq

Who do you think I should believe?

Me & MrsQQ have a revenue J (Z actually) reservation for late april. There are some AC flights and some UA (formerly CO) flights. Prior to the weekend I could go onto continental.com and view my booking using the CO PNR. Now when I go to united.com and enter the PNR it says my PNR has been changed, shows the new one, but also says that the booking has been cancelled and I can use the residual value for future travel.

AC says they have me confirmed on all segments, not to worry.

UA well.... I've spend over 2 hours waiting to talk to someone but united.com shows it cancelled.

Who would you believe?