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Thread: Warning: Award Activity of Upgrade instruments is NOT real-time!
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Old Mar 6, 2012 | 8:50 am
  #8  
UA-NYC
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Originally Posted by NickP 1K
Pre-Merger UA also didn't return upgrade instruments right away to the account.... It did used to work that way 2 years ago then about a year ago there was serious lag - even prior to ANY backend integration with CO.

Mileage Plus could always INSTANT re-deposit incorrect used instruments but a regular CSR pulling an instrument and swapping it yielded 1-3 days for it to be returned.
If anything, I found that CSRs with PMUA could get them deposited pretty much instantaneously
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