Originally Posted by
kenn0223
Try six figures a year. 4 flights since 3/3 with no upgrade...in 2011 I missed 1 upgrade out of 250+ segments.
As a GS this is something I'd have them look into. Were you high on the list for the flights? Was F checked in full prior to the upgrade window?
Or maybe that $99 transcon upgrade one-time kayaker revenue is more valuable to them....