Originally Posted by
ech207
Back to the topic, this is really a great example of an airline going above and beyond for their premium pax. Heck, this might even be a TPE thing more than anything else. I can't recall the last time someone in CX HKG went so above and beyond.
Thank you CX - You are the best.
If you really want to show your appreciation to the ground staff, fill out a feedback form with details to CX. The staff gets plenty of complaints, few praises. Sometimes these good reports will make it back to their permanent record and it helps when it's time for promotions.