screen shots, letter to .com, twitter and facebook
and you can't believe what can be done.
(especially if you CC DOT or DOC).
Sadly, it happened sveral times during 2011, and no one at delta.com team seems to understand it has both reputation and legal contractual affects on the client-firm relations. But, do what I suggested above. I had to fight but I got my money back, and my miles back
If I were you, I would also email Theresia Wise and request her explanations.
EDIT TO ADD:
OK, based on the notes in this thread, I did another check on selected dates in April (TATL, CDG). I think there is a problem. Price jumps on me ~100 when I try booking, less than 60 seconds in the process, counted. Price for TATL RT increased from $1239 to $1339 (in another search it seems to be $1249 to $1339). I am going to send an email. Strongly encourage you to do the same
Last edited by DLroads; Mar 5, 2012 at 6:50 pm