From a very good friend of ours who works at Air Canadas World headquarters
He states:
Customers are indeed very important
They are the reason we are here.
We Give all our passengers the lowest possible fares at all times and maximum award redemption 365 days a year for our dedicated passengers.
Why Air Canada has been nominated for the most generous reward redemption/availability in the industry.
We have a plaque hanging on the wall that celebrates our exceptional service........
Air Canada Customer Service Commitment
We here at Air Canada try to please at least one person every day.
I'm sorry but today is not your day.
Nor is tommorow
Or the day after after that
Have a VERY NICE DAY.
GRIN
[This message has been edited by 777 global mile hound (edited 08-17-2002).]