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Thread: Solution for seat assignment missing on direct flight
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Old Mar 4, 2012 | 8:47 pm
  #7  
Fishy
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Originally Posted by pigx5
oops...my bad. I see too quick and SYD become SFO....
Do you know how did the agent solve your problem?
I'm not sure actually.

She said it shouldn't be split as they are the same aircraft and MEL-SYD SYD-LAX have to be the same seat.

Last week on the old UA site, I could choose different seat for those two. (had to pay E+ separately too.)

She just said she put me on 45C all the way to LAX from MEL.

When I checked it online, I only saw 45C for MEL-SYD. SYD-LAX is blank. She confirmed that I got 45C for SYD-LAX too as they are the same flight/plane. When I tried to do a new reservation, that 45C was blanked out (was available before I called).

And instead of having seat plans for both MEL-SYD and SYD-LAX when making a new reservation, there is only one for MEL-LAX now. lol This whole thing is quite confusing. I'll call UA in the US later.
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