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Old Mar 4, 2012 | 1:57 pm
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socrates
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Originally Posted by djohannw
This of course is correct, however if the hotel uses a house-system that interfaces to MARSHA (i.e. Fidelio which is very common in Europe), they may miss any status-update once the reservation is confirmed. A colleague recently had that experience (status changed to Platinum in October 2011, yet at Ceckin for a stay in January reserved back in September he was thanked for being a Gold-member).

Greetings - Dirk
correct but Reservations does not have access to local hotel systems so they will be unable to assist, the hotel will need to access MARSHA
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