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Old Mar 4, 2012 | 12:56 pm
  #13  
mtkeller
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Originally Posted by currentjer
Get them to reroute you on another airline, keep smacking them until they relent.
I don't thnk they're obligated to reroute on another carrier to LGW. They provided service to the same city, and there's effectively no easy re-route give the paucity of ST carriers at LGW. (The now cancelled LGW flight got in rather early as far as TATLs go, so getting a comparable time by routing on DL ober the water and then BA or LH or someone else into LGW is likely infeasible if OP needs a close match in arrival time.) OP is entitled to a refund if the new flights aren't suitable, but I don't see what requires them to do more.
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