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Old Mar 4, 2012, 6:32 am
  #42  
BotB
 
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,359
I know this thread has not been updated in over two years...however, still a lot of useful info here so have updated this thread instead of creating a new one..MODS feel free to modify if you feel otherwise.

Some points worth noting:

-20 % discount on food and drink at the restaurant or lounge here for HHonors members. (you need to mention this before you order). I think this would apply even if you were not staying the night.

-No diamond welcome drinks or snacks. Only 1 bottle of water in room that is $ 4.50, which for an airport hotel and status guests is not good...buy or bring some water with you!

-hotel shuttle to / from airport runs every 30 minutes, leaving international terminal hotel courtesy coach stand (straight outside the exit doors of the terminal, across two crosswalks on the right) every xx:15 and xx:45. There is a free phone at the hotel courtesy coach stand to call the hotel and ask about the shuttle by dialling * 10 (for Hilton). The shuttle had left just a minute or two before we got to the coach stand but after a quick call they asked the driver to turn around and come back for us! (very much appreciated after a long haul flight ^ )

-Shuttle bus has plenty of room for skis, snowboards and bags at the back of the minibus in a separate storage area so you don't have to try to lug them inside the bus. ^

-concierge staff were very good about storing our skis and boots so we wouldn't have to take them up the elevator for the night. ^

-all staff were very helpful and friendly. ^^
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