Originally Posted by
RichardKopf
You may get lucky with some benefits, but it's so busy here at the moment, that upgrades will be hard to come by for Golds.
Good call.
As a gold- I usually confirm my upgrades in advance with either points or cash.
Email the hotel and they will respond with all the possible options and costs.
The theme suites are very impressive by the way- particularly the ones with private terraces.