Originally Posted by
socrates
FYI there is no way to 'refresh' a GNR in MARSHA as the airlines can do to a PNR in their CRS's...the most current status will display automatically in MARSHA (note: if the status changes within 72 hours of checkin it might not automatically display)
This of course is correct, however if the hotel uses a house-system that interfaces to MARSHA (i.e. Fidelio which is very common in Europe), they may miss any status-update once the reservation is confirmed. A colleague recently had that experience (status changed to Platinum in October 2011, yet at Ceckin for a stay in January reserved back in September he was thanked for being a Gold-member).
Greetings - Dirk