March 7th evening in Taipei- Anybody else going?

Apparently there's an internal workshop for CX employees as well, which for some reason I'm being invited to.

Design Thinking + Innovation Workshop - Interviews:
Topic: How to create the “perfect/ unbeatable” premium customer experience in Taiwan

As our loyal customer and supporter, your views and opinions have always been invaluable to us. This interview is a great opportunity for us to understand your needs better and allow us to continue to be creative and innovative in providing top-of-the-class service to our premium customers. Please feel free to bring along a friend, family member, spouse with you to the interview. We would be most delighted to hear about their experiences as well.



Since I'm a long time lurker and haven't contributed to the forum. I'd like to ask everyone if you all have any "comments and/or suggestions" pertaining to improving/enhancing CX's customer service. If I get a chance I promise to voice some of your suggestions and opinions.

Thank you.