FlyerTalk Forums - View Single Post - Gogo doesn't offer refunds... AVOID
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Old Feb 27, 2012 | 10:37 pm
  #1  
sflifter
 
Join Date: Feb 2012
Posts: 2
Thumbs down Gogo doesn't offer refunds... AVOID

Tried using Gogo wireless on US Airways. No mention up front about not supporting streaming media, and they refuse to give refunds (even though I didn't use any bandwidth, as I logged off as soon as I found that it didn't work).

Their customer service is atrocious! AVOID gogo unless you want spotty connection and inability to stream any sort of media.

They should clearly state on their home page that they don't allow streaming media of any kind.
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