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Thread: Prepaid. Checked in. NO CAR FROM HERTZ
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Old Feb 27, 2012 | 8:56 pm
  #11  
bhunt
 
Join Date: Feb 2012
Programs: Hertz PC
Posts: 657
Originally Posted by bhunt
If he was prepaid and checked-in online then Hertz is breaching contract because once you put your time on the check-in that is your car if you use it or not. The clock for the rental starts the time you put on check-in

If he just prepaid and did not check in then it is based on availablity. If they do not have a car then he gets his money back.

The question was brought up on Hertz Hub a few months ago when Hertz Corporate Management had a live Chat Session with hub members.


Online Check-In Guarantee in the U.S.

$50 says you will be on your way in 10 minutes or less. Guaranteed.

Hertz introduces a faster way to rent a car at U.S. Locations. Online Check-In gets you on your way in 10 Minutes or less. Guaranteed. Or get $50 towards your rental.

Just complete your check-in online at hertz.com to qualify for the 10 Minute Guarantee. Print your confirmation and bring it with you to the Hertz Self-Service Express kiosk or Express counter at Hertz locations.

If you wait more than 10 minutes in line to receive your rental agreement, see a Hertz representative for a $50 credit on your current or future rental. Getting to your vacation is faster when you let Hertz put you in the driver’s seat.®

Note: If under 25 years of age, the Online Check-in process may not be available.
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