FlyerTalk Forums - View Single Post - Policy for luggage check on delayed flight
Old Feb 25, 2012 | 6:05 am
  #3  
BobH
 
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Originally Posted by jdrtravel
Sounds very unfair. Call customer service and ask for a supervisor. Be polite and kind to everyone--if you seem reasonable they might be accommodating.
Sounds like there could have been an equipment change.

Bob H
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