Originally Posted by
craz
As much as I Hate CO Please say this isnt so, I so Hate UAs name non-recognition system. Never had a problem when entering my Zip on COs system. Most of the time UAs asks me 2 or 3 times for my name and explains how to say it only in the end to transfer me to some Overseas agent and not the 1K Reps
Instead of saying your name, push 1 twice for domestic or 2 twice for international. Spent time saved not waiting on hold for 45 minutes for CO rep pondering how much better UA is (was).