FlyerTalk Forums - View Single Post - Customer service "help" for mysterious reservation
Old Feb 23, 2012 | 5:06 am
  #4  
Barham
 
Join Date: Mar 2010
Location: Sussex
Programs: BA Exec Club, Skywards, Priority Club
Posts: 333
Yes I had this happen to me once before. It was pretty straightforward to resolve, and they put it to the right guest. As said above, I didn't want to just cancel it and leave someone without a booking when they turned up.
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