Originally Posted by
newyorkgeorge
The way I look at it once an airline hires a FA unless they do something really over the line its hard to really get rid of them. Doing typical performance appraisals is just not practical or even realistic.
True, management leadership can have some sway but I would imagine that a solid recruiting process is what is really needed.
I have always marveled at Southwest for the talent they hire.
" Speed of the boss is the speed of the organization. !"