FlyerTalk Forums - View Single Post - List of known bugs/error/confusion on CX.com after system migration
Old Feb 21, 2012 | 10:08 pm
  #19  
Happy
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Join Date: Jul 2003
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Our TPE-HKG flight booked with BA miles on 02/02 (thus with the old PNR) got an error message of reservation not found with a disclaimer - if you have received e-tickets, ignore the error message.

Flight details displayed below and it allowed OLCI. Whew.

On the other hand, our HKG-JFK flight booked with AA miles are on hold when AA says it is unable to ticket any CX/KA flights, both revenue and award. Reservation shows "confirmed" on CX site but AA cannot ticket it. AA extends the hold period for another 5 days, but there is no ETA for when the issue can be fixed.
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