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Old Feb 21, 2012 | 4:00 pm
  #129  
Cathay Boy
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Join Date: May 2009
Posts: 6,978
Originally Posted by travelbug38
When a company wants to save some cash and outsource the services, results are accompanied by confusion and chaos, not to mention frustrations to the customers.
I am still dumbfounded on how a multi-billion dollar company like CX doesn't have their own IT staff top-to-bottom. I'm not talking about "helpdesk" type, but an entire department that oversees all IT related issues. Especially airline industry where IT is heavily relied upon.
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