I stayed here in mid-January just as they were doing the ‘relaunch.’ They were still trying to work out some of the kinks, but did seem to be trying.
Personally, when I am travelling on business my interest is more on comfort than character and function over form. But since it was a newly branded Autograph hotel, with a great rate for NYC, I decided to give it a try.
Check-in was down a short flight of stairs as a previous poster mentioned. There were several clerks at the desk working through a new computer system, for them if not for the property.
They volunteered breakfast certs since there is no lounge. Didn’t ask if it was continental only, and didn’t end up using them so I can’t confirm, but it sounds right.
The room was down a side corridor off the main hallway. And very small as might be expected for an older property. It had a very high (10 ft?) ceiling, although there was no overhead light. The only lighting was on the desk or on the wall next to the bed.
It was clean and appears to have been one of the newly renovated rooms as it had a flat screen TV above the desk. To the right of the work area was a refrigerator however it was really a packed honor bar. This carried the standard warning that the contents were monitored electronically and would be automatically added to the room charges if moved.
On the top exterior of the refrigerator were several bottles of water for sale.
Next to the fridge is an armoire which allows for clothes to be hung and also held an ironing board and iron.
On the far side of the room was a bank of windows which were covered by both translucent and opaque shades. The windows looked directly across an alley to another bank of rooms. No view here!
The bathroom was very small with no flat area to place toiletries, etc. Small towels were held in a cabinet (not visible here) over the toilet.
In the end my plans changed and I checked out after two nights which was two nights early. The front desk handled it without fuss.
As mentioned, they were still working through some of the operational details. There is no ice machine available as self service. Rather, there is a notice on the work desk to dial ‘00’. Several attempts went unanswered as did several calls to the front desk. A trip down to the lobby resolved the ice request and the Manager On Duty said the switchboard operator made an error which resulted in some calls being missed.
Since it has been a few weeks these type of minor inconveniences have probably been smoothed over.