I booked an award ticket on CX through AA on Friday, all went well, got seats, etc. then got a call on Saturday from AA that they couldn't confirm the reservation, had to call back this week. Even this evening AA could not confirm the ticket and told me that they were not booking CX awards now, the systems are not talking to each other, etc. I then called CX and they were able to confirm the reservation, gave me their record locator, etc. so all should be well once the systems issues are resolved.

I am surprised that there is not more discussion on this here on FT though, but hey, what can we do but wait???