FlyerTalk Forums - View Single Post - US fleet list for Hertz -- What car might you get?
Old Feb 20, 2012, 6:14 pm
  #30  
dcline414
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by CrazyOne
The key tag said YF, of course. Receipt at end said G, although it was the receipt printed from online....
If a Hertz location doesn't have any cars available in the class you reserved, do they have the ability to manually override a car's class so that the reciept says you drove the class you reserved? I feel like the reciept often shows a car normally classifed as "YF" as a "G" when I reserve a premium, and I have seen the same with intermediate cars when I reserve an "F" (i.e. Avenger).

I have also seen identical cars called "G" at one location and "YH" at another (i.e. navi LaCrosse). I'm not sure if it's a corporate policy or shady dealings at specific locations, but I feel like the car classes are a moving target that is often inconsistent across corporate locations. This seems especially true at airports, while HLEs IME are much more honest about what they do and don't have available.
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