Originally Posted by
JDiver
It sounds like it worked out quite well in the end. I know I try to cover myself for late arrival by inserting that into the note, and maybe calling if I am going to be seriously late.
In this instance, it appears the FDC was pretty clueless, the Manager came through to make it work with a room adjustment and reduction in rates. Thanks for sharing, OP.
It was in the notes I would be arriving around midnight.
I am not complaining at all and hope my post didn't sound like I was. If I was with a family or ate in the hotel, I may have been upset about not having the kitchen.
I just thought it was odd they allowed me to do a diamond force last week and then wanted to walk me. I also thought it was strange they are in an oversell and had an empty room type you can't even book on their site.